How do I report a bug?

Use the support form below, select 'Bug Report' as the category, and describe what happened, what you expected, and steps to reproduce.

Can I request a new feature?

Yes! Select 'Feature Request' in the form below. We review all suggestions and prioritise based on impact and feasibility.

Support

We typically respond within 24 hours on weekdays. Critical bugs are prioritised and often addressed same-day.

Report a bug, request a feature, or get help with any xSoft product. We typically respond within 24 hours.

For critical bugs affecting production, email us directly.

Within 24 hours on weekdays. Critical bugs are prioritised.

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xSoft Ltd

Company No. 17308915

England & Wales